Frequently asked questions.

UNOVAS is a learning platform that connects learners with academies, educators, and courses, making it easier to discover, enrol in, and experience online learning.

Browse the Courses section to explore available courses from participating academies and educators. You can review course information before deciding to enrol.

Select the course you are interested in, review the course details and eligibility requirements, and follow the enrolment and payment process provided on the platform.

Yes. Participating academies may offer live online classes through supported virtual-classroom solutions. Access details are provided to enrolled learners.

UNOVAS is designed to provide online access to learning content, subject to the requirements and access conditions of the individual course and academy.

Available payment methods and the applicable course fee are displayed during the enrolment process. Payment arrangements may vary between courses and regions.

Where supported by the course, learners can use their UNOVAS account to access course information and track relevant learning activities and progress.

Certificate availability depends on the individual academy or educator and the requirements of the course. Please check the course information before enrolling.

Refunds and cancellations are subject to the applicable course and UNOVAS refund policy. Please review the Refund & Cancellation Policy before making a purchase.

Course accreditation, qualifications, certifications, and recognition are the responsibility of the respective academy or educator unless UNOVAS expressly states otherwise. Learners should verify these details with the course provider before enrolling.

Courses are provided by independent educators, academies, or institutions using the UNOVAS platform. The individual provider is responsible for the course content and educational delivery.

You can contact the relevant academy or educator regarding course-specific matters. For platform-related issues, you can contact UNOVAS support.

UNOVAS provides academies with a platform to publish courses, manage learners, deliver learning experiences, and reach a wider audience without having to build and maintain their own learning platform.

Educational academies, training providers, institutions, and eligible education businesses can apply to join the platform, subject to the applicable onboarding and verification requirements.

Click “Join as Academy” and complete the academy application. You will be asked to provide relevant academy, contact, course, and business information.

Yes. Academies can create course structures and publish their learning content through the platform, subject to UNOVAS requirements and review processes.

Yes. Academies can offer live online learning experiences using supported virtual-classroom solutions, subject to the platform’s available functionality and requirements.

UNOVAS is designed to help academies manage learners, enrolments, course information, and relevant learning operations from one platform.

Yes. Participating academies can offer paid courses through the platform. Applicable payment processing, platform fees, settlement arrangements, and commercial terms are governed by the academy agreement and current UNOVAS terms.

Course payment settlements are handled according to the applicable UNOVAS academy agreement, including verification, payment processing, settlement schedules, and any applicable fees.

UNOVAS is designed to allow academies to present their identity and course offerings within their academy presence on the platform, subject to available features and branding guidelines.

Yes. Academies can build and publish multiple courses and organise their learning offerings through their academy presence.

Where available, academy tools can provide insights into relevant course, learner, enrolment, and revenue activity.

Yes. UNOVAS provides the technology and marketplace infrastructure that enables academies to publish and deliver their learning offerings.

No. Academies and educators remain responsible for their own course content, teaching, qualifications, accuracy, and educational delivery unless otherwise agreed.

Academies can make their courses available to learners beyond their local market, subject to course eligibility, geographic restrictions, payment availability, and applicable laws or regulations.

Application processing times may vary depending on the information and verification required. UNOVAS will communicate with the academy during the onboarding process.

UNOVAS operates as a technology and marketplace platform connecting learners with independent educators, academies, and institutions. Individual providers are responsible for their educational offerings.

The respective educator, academy, or institution is responsible for the course content, qualifications, educational delivery, and related outcomes unless UNOVAS expressly states otherwise.

UNOVAS takes appropriate measures to protect platform and user information. Details about how personal information is collected, used, stored, and protected are provided in the Privacy Policy.

UNOVAS is designed for online access across supported devices. The exact experience may vary depending on the device, browser, course, and available platform features.

For platform, account, payment, or general support enquiries, contact the UNOVAS support team through the available support channels.