UNOVAS as a Platform Provider
UNOVAS provides technology and marketplace services connecting learners with independent educators, academies and institutions. While we strive to maintain a trusted platform, the quality, accreditation, qualifications, provider information, performance and educational or employment outcomes of individual courses remain the responsibility of the respective provider, unless expressly stated otherwise by UNOVAS.
UNOVAS is a brand and technology-enabled education platform operated by Visra Digital Solutions Co., B04, 1072 Offices, B Block, Al Muteena, Deira, Dubai, United Arab Emirates; and Visra Universe Private Limited, 723/A, Malabe Road, Kottawa, Pannipitiya, Sri Lanka.
This clarification forms part of the applicable UNOVAS document.
1. Who Operates UNOVAS
UNOVAS is a brand and technology-enabled education platform operated by Visra Digital Solutions Co. in the United Arab Emirates and Visra Universe Private Limited in Sri Lanka. The entity responsible for a particular processing activity may depend on your location, transaction, service, course provider and applicable law.
2. UNOVAS’s Platform Role
UNOVAS primarily provides technology, marketplace, discovery, registration, communication, payment-facilitation and related platform services. UNOVAS is not itself an educational institution, university, college, academy, training institute or awarding body unless expressly stated otherwise for a specific service.
Where an independent educator, academy, training provider or institution provides a course, that provider may separately process learner information under its own responsibilities and privacy practices.
3. Information We Collect
We may collect information you provide directly, including name, email, phone number, country, address, date of birth where required, educational qualifications, professional information, course preferences, eligibility information, verification documents, profile information and enquiry data.
We may collect student and course information such as enrollments, applications, progress, assessments, attendance, certificates, reviews and support requests. Educators and academy partners may provide professional qualifications, organization details, course information, business verification and payout information.
4. Payment Information
Payments may be processed by third-party payment providers. Depending on the payment method, relevant transaction, billing, payment status and reference information may be processed. Complete payment-card details may be handled directly by the payment provider rather than stored by UNOVAS.
5. Automatically Collected Information
We may collect IP address, browser and device information, operating system, language preferences, approximate technical location, pages visited, features used, access time, referral source, session information, identifiers and diagnostic information.
6. Cookies
UNOVAS may use cookies, pixels, tags, local storage and similar technologies for essential functionality, preferences, analytics, security and marketing where permitted. See our Cookie Policy for details.
7. How We Use Information
We may use personal information to create accounts, facilitate course registration and applications, verify eligibility, provide platform services, facilitate payments, issue platform records where applicable, communicate with users, provide support, prevent fraud, maintain security, analyze usage, improve services, manage marketing and comply with legal obligations.
8. Legal Bases
Depending on the circumstances and applicable law, processing may be based on consent, contract performance, legal obligations, legitimate interests, fraud prevention, protection of rights and safety, or another lawful basis.
9. Sharing Information
UNOVAS may share relevant information with educators and academy partners where needed to facilitate requested educational services; payment providers; technology and service providers; professional advisers; authorities where legally required; and parties involved in lawful business transfers. UNOVAS does not sell personal information as a commercial product.
10. International Transfers
UNOVAS may use service providers and infrastructure located outside your country. Where applicable, reasonable safeguards will be used for cross-border processing in accordance with applicable law.
11. Security
UNOVAS uses reasonable technical and organizational safeguards designed to protect personal information. No internet or electronic storage system can be guaranteed to be completely secure.
12. Retention
Information is retained only as long as reasonably necessary for service delivery, educational records, transactions, legal obligations, disputes, fraud prevention and legitimate business purposes, subject to applicable retention requirements.
13. Privacy Rights
Depending on location and applicable law, you may have rights to access, correction, deletion, restriction, objection, withdrawal of consent, portability and complaint. Requests may require identity verification.
14. Children’s Privacy
Where services are intended for minors, appropriate parental or guardian requirements may apply. We do not knowingly collect children’s information where prohibited by applicable law.
15. User-Generated Content
Reviews, ratings, comments and other public submissions may be visible to other users. Do not post sensitive or confidential information in public areas.
16. Third-Party Websites
UNOVAS may link to third-party websites and services. Their privacy practices are governed by their own policies.
17. Security Incidents
If UNOVAS becomes aware of a personal-data security incident, it will assess and respond in accordance with applicable law, including notifications where legally required.
18. Changes
UNOVAS may update this Privacy Policy to reflect changes in services, technology, law or privacy practices.
19. Contact
UNOVAS is operated by Visra Digital Solutions Co., B04, 1072 Offices, B Block, Al Muteena, Deira, Dubai, United Arab Emirates; and Visra Universe Private Limited, 723/A, Malabe Road, Kottawa, Pannipitiya, Sri Lanka.
Website: www.unovas.com · General email: info@unovas.com · Support email: support@unovas.com · Privacy email: privacy@unovas.com